These objectives define what it means to say that our organization is well managed.

Objective

Achieved by

Our purpose and direction is well defined and clearly understood

  • Planning Framework

Our behaviour is legal and ethical

  • Code of conduct

Our activities are safe

  • Health and safety policy
  • Health and safety management (OHSAS 18001)

We manage and minimize our environmental impact

  • Environment policy
  • Environmental management (ISO 14001)

We assess and manage our risks

  • Risk Management policy
  • Risk register

We have an enduring workforce that is competent and well-supported

  • HR framework

We are aware of and meet our regulatory and contractual obligations

  • Compliance policy
  • Contracts

Our products and services meet or exceed our customers’ expectations

  • Quality policy
  • Quality management (ISO 9001)