Required knowledge

The information your provide to your employees can be classified into:

1. Required knowledge: information that people should know in order to be working at all.
   
2. Instructions and guidelines: information that people need to be able to access.

The required knowledge for all employees typically includes:

• code of conduct
• safety policy
• emergency response

Some compliance requirements stipulate a level of ‘employee awareness’ that should be included with the required knowledge for employees in particular roles.

Any Phrontex page can be specified as required knowledge for any or all user groups in your system.

Any user can check they are up-to-date by selecting Required knowledge from the User drop-down. This lists the pages with which the user is expected to be familiar, and shows the date on which they last viewed each page.

To specify that a page is required knowledge for one or more user groups

1. Display the page.
2. Select Properties from the Action drop-down.
   
3. Select the user group(s) for whom this page is required knowledge: 

To check if a user is up-to-date with their required knowledge

1. Display the user.
2. Select Required knowledge from the Action drop-down. This lists the pages with which the user is expected to be familiar, and shows the date on which they last viewed each page.

To alert users when any of their required knowledge pages is updated

1. Create an alert. See Create and edit alerts.
2. Set these properties:
   • Page(s) of interest: All content
   • Event of interest: Approved
   • Users to be alerted: Required knowledge